Free shipping on orders over $49  ·  FSA & HSA cards accepted

Frequently Asked Questions

Ordering

Do I need a prescription to order?

No — VitalDoseRx sells over-the-counter (OTC) products only. We do not dispense prescription medications.

Are your products authentic?

Yes. We source exclusively from FDA-registered manufacturers and authorized US distributors, and every lot is verified on arrival — never gray-market.

Can I talk to a pharmacist before I buy?

Absolutely, and it’s free. Call our support email or use the contact form — our licensed team answers seven days a week.

Shipping & delivery

How fast will my order arrive?

Orders placed before 2 PM ET ship the same business day and typically arrive within 2–4 business days anywhere in the US. Shipping is free over $49.

Do you ship to PO boxes?

Yes — PO boxes and APO/FPO military addresses are fully supported.

Payments & returns

Can I pay with my FSA or HSA card?

Yes — enter it at checkout like a normal debit card. See our FSA/HSA guide for eligibility details.

What is your return policy?

Unopened items within 30 days for a full refund; damaged or defective items are replaced or refunded with no return needed. Details on our Returns page.